Privacy Policy for NYOPH.com (New York Ophthalmology)
Effective Date: August 16, 2024
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
• Visit our website
• Schedule appointments
• Contact us via text, phone, fax, or email
• Submit forms or inquiries
The types of personal information we collect may include, but are not limited to:
• Name
• Contact information (phone number, email address, mailing address)
• Health information relevant to your eye care
• Insurance information
2. Use of Information
We use the information we collect for the following purposes:
• To provide and manage your eye care and treatment
• To communicate with you regarding appointments, treatment, and other services
• To respond to your inquiries and provide customer support
• To comply with legal and regulatory requirements, including HIPAA (Health Insurance Portability and Accountability Act)
3. Communications via Text, Phone, Fax, and Email
When you contact us via text, phone, fax, or email, we take steps to protect your privacy:
• Text: Text messages may be used for appointment reminders, confirmations, and general communication. Please be aware that text messages are not a secure form of communication, and we advise against sharing sensitive health information via text.
• Phone: Phone calls are used for appointment scheduling, consultations, and other relevant communication. Calls may be recorded for quality and training purposes.
• Fax: Faxes may be used for transmitting medical records, insurance information, and other documents. We ensure that fax communications are sent and received in a secure and confidential manner.
• Email: Emails may be used for communication regarding your care and treatment. We recommend that you do not share sensitive health information via email unless encrypted. We strive to use secure methods for transmitting sensitive information when necessary.
4. HIPAA Compliance
New York Ophthalmology complies with all applicable regulations under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to protecting your health information and maintaining the confidentiality and security of your medical records.
5. Data Sharing and Disclosure
We do not sell, share, or disclose your personal information to third parties for marketing or other purposes. Your information is only shared with parties who have a legitimate need to access it, such as:
• Healthcare providers involved in your care
• Insurance companies for billing purposes
• Regulatory agencies as required by law
6. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. These measures include secure data storage, encryption, and access controls.
7. Your Rights
You have the right to:
• Access your personal information
• Request corrections to your information
• Request restrictions on how we use or disclose your information
• Receive a copy of this Privacy Policy
• File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information provided below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
New York Ophthalmology
Phone: 1-888-212-3937
Fax: 347-391-7411
Email: info@nyoph.com
Mailing Address: 3556 Broadway, 2nd Floor, New York, NY 10031
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.
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This Privacy Policy is intended to comply with applicable privacy and data protection laws. By using our website or contacting us, you agree to the terms outlined in this policy.